3.1 Account Registration

To access certain features of RoadSyster, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security of your password and account
• Accept all responsibility for activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to use RoadSyster. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

3.3 Account Termination

We reserve the right to suspend or terminate your account if we believe you have violated these Terms of Service or if your account has been inactive for an extended period. You may also terminate your account at any time through your account settings.

4.1 Free and Paid Plans

RoadSyster offers both free and paid subscription plans. The features, limitations, and pricing for each plan are described on our pricing page and may be updated from time to time.

4.2 Payment Terms

For paid subscriptions:

• Billing cycles are monthly or annual, as selected during subscription
• Payment is due at the beginning of each billing cycle
• All fees are non-refundable except as required by law
• We accept payment via credit card and other methods as indicated on our platform
• Failed payments may result in service suspension or termination

4.3 Subscription Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the start of the next billing cycle. Upon downgrade, you may lose access to certain features and data limits may apply.

4.4 Price Changes

We reserve the right to modify our pricing with at least 30 days' notice to existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5.1 Your Data

You retain all rights to the data you input into RoadSyster, including client information, projects, invoices, and communications. We claim no ownership over your content.

5.2 Data Protection

We implement industry-standard security measures, including:

• AES-256 encryption for data at rest and in transit
• Regular automated backups
• GDPR compliance for users in applicable jurisdictions
• Secure API key management for third-party integrations

5.3 Data Export and Deletion

You have the right to export your data at any time in standard formats. You may also request complete deletion of your account and associated data, which we will process within 30 days unless legal obligations require retention.

5.4 Privacy Policy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Open Source License

RoadSyster's source code is available under an open-source license as specified in our GitHub repository. You may use, modify, and distribute the code subject to the terms of that license.

8.2 Trademarks and Branding

The RoadSyster name, logo, and branding are proprietary. While the code is open source, you may not use our trademarks without written permission except as allowed by the open-source license for attribution purposes.

8.3 User Content

You retain all rights to content you create using RoadSyster. By using the Service, you grant us a limited license to host, store, and display your content solely for the purpose of providing the Service to you.

9.1 Service Availability

RoadSyster is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9.2 No Professional Advice

RoadSyster is a business management tool and does not provide legal, financial, tax, or accounting advice. You are responsible for consulting with appropriate professionals regarding your business decisions.

9.3 Limitation of Liability

To the maximum extent permitted by law, RoadSyster and its affiliates shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data loss
• Actions or omissions of third-party services

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or R1 000 if you are using the free plan.

9.4 Indemnification

You agree to indemnify and hold harmless RoadSyster, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and RoadSyster.

12.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.